We currently deliver to the United States (48 contigous states, plus the District of Columbia), France, Italy and Brazil.

Shipping can take up to 10 business days. Delivery times are estimates and cannot be guaranteed.

At ABB Shop, your satisfaction is at the heart of what we do. We strive to deliver quality and thoughtfulness in each item we offer. However, if you are not completely satisfied with your purchase, we are here to help.

Return Window: You may return most new, unopened items within 14 days of delivery for a full refund. Returns initiated after 14 days but within 30 days of purchase may be eligible for store credit or exchange only.

Condition of Returns: Items must be returned in their original condition, including all original packaging and accessories. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Return Process

Contact Us: To initiate a return, please contact our support team via email at support@abb-shop.com. Include your order number, descriptions and photos of the items you wish to return, and the reason for the return.

Receive Approval: Wait for a return confirmation and instructions from our team. Unauthorized returns may not be accepted.

Ship Back the Product: Send the item(s) to the address provided in our return confirmation. Return shipping costs are non-refundable and are the responsibility of the customer. We recommend using a trackable shipping service for your protection.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 days.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@abbshop.com and send your item to our returns address.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, such as custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Sale Items: Only regular priced items may be refunded, unfortunately, sale items or discounted purchases cannot be refunded.

Customer Support

For any additional queries, please contact our customer support (support@abb-shop.com). We are committed to ensuring that your issues are resolved quickly and to your satisfaction.

By accessing our website www.abb-shop.com, you are agreeing to the following terms and conditions. Please read them carefully.

Use of Website

Eligibility: You must be at least 18 years old to use our website or have permission from a legal guardian.

License to Use: ABB Shop grants you a limited license to access and make personal use of this website. This license does not include any resale or commercial use of this site or its contents.

Account Responsibility: If you create an account on our website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account.

Product Purchases

Agreement to Terms: All purchases made through our website are subject to product availability and will be governed by our terms including pricing, payment, and delivery policies.

Refunds and Returns: Please refer to our Return Policy.

Intellectual Property Rights

Content Ownership: All content on this website including images, logos, text, and design is owned by ABB Shop or its content suppliers and protected by international copyright laws.

Prohibitions: Copying, reproducing, republishing, or distributing the website's content in any way without our written permission is prohibited.

User Conduct

Prohibited Actions: You are prohibited from using the site to conduct any unlawful activity, infringe on others' intellectual property rights, or disrupt the website's operations.

User Submissions: Any material, information, or other communication you transmit or post to this site will be considered non-confidential and non-proprietary.

Disclaimer of Warranties and Limitation of Liability

Site Use: Our website is provided on an "AS IS" and "AS AVAILABLE" basis. ABB Shop makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site.

Liability Limit: ABB Shop will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Changes to Terms of Service

Modifications: ABB Shop reserves the right to update or modify these terms at any time without prior notice. Your use of the website following any such change constitutes your agreement to follow and be bound by the terms as changed.

Governing Law

Jurisdiction: These terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of North Carolina, United States of America.

Contact Information:

Questions: Questions about the Terms of Service should be sent to us at support@abb-shop.com.

At ABB Shop, we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from www.abb-shop.com.

Information Collection

Personal Information: We collect personal information you provide to us when you register on the site, place an order, subscribe to our newsletter, or otherwise communicate with us. This information may include your name, email address, postal address, phone number, and other contact or identifying information you choose to provide.

Non-Personal Information: Our web hosting servicer receives and records certain non-personal information from your device including your IP address, software and hardware attributes, and the page you request.

Use of Information

Order Fulfillment: We use the personal information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Improvements and Customization: Our web hosting servicer is likely to use the information to understand and analyze the usage trends and preferences of our visitors and users, to improve the service, and to develop new products, services, feature, and functionality.

Information Sharing

Third Parties: We may share your information with third-party service providers to help us use your personal information, as described above. For example, we use external services to power our online store—you can read more about how these services use your personal information on their respective websites.

Legal Requirements: We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

Security & Cookies

Data Security: We entrust our web hosting servicer to take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Usage: Our web hosting servicer may use cookies and similar tracking technologies to track the activity on our service and hold certain information to enhance your navigation and experience on our site.

Your Rights & Changes to This Privacy Policy

Access and Corrections: You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Updates: We reserve the right to update this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

Inquiries: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@abb-shop.com or by mail using the details provided on our website.

You’re welcome to reach out to our team (support@abb-shop.com) detailing your interest in working together. Be sure to include an overview of your recent work, including links to any relevant social media handles. We will be sure to reach out if there are opportunities that you may be a good fit for.